Compliance

Last updated: 8 May 2026

Pool Participation Agreement

This agreement governs participation in any savings pool on TrustPool. TrustPool does not guarantee that all members will pay and/or that losses will be recovered.

Agreement to Contribute

By joining a savings pool, you agree to:

  1. Contribute the required amount
  2. Pay on time
  3. Complete the full cycle

Payout Structure

  • Each member receives payout once per cycle
  • Members agree to respect the order
  • Payout order is predefined and early payout is subject to group voting.

TrustPool Disclaimer

By joining a pool, you enter a binding agreement with other members. TrustPool is a technology platform that facilitates contributions and savings groups. It is not a bank, investment firm, or financial advisor. Users are solely responsible for their financial decisions and participation in pools.

Disputes between members should first be resolved within the pool. They may be reviewed by TrustPool (non-binding).

KYC/AML Policy

The purpose is to prevent: money laundering, terrorism financing, and financial fraud.

Provide accurate information and do not impersonate others.

KYC Requirements

Users may be required to provide:

  1. Full name
  2. Date of birth
  3. Phone number
  4. Ghana Card or valid ID
  5. Selfie verification

We monitor:

  1. Large transactions
  2. Suspicious patterns
  3. Unusual account or pool behavior
  4. Multiple accounts
  5. Fake identities
  6. Payment reversal abuse
  7. Vote manipulation

We may:

  1. Freeze accounts
  2. Limit transactions
  3. Request additional verification

We may report suspicious activity to:

  1. Financial Intelligence Centre (Ghana)
  2. Bank of Ghana
  3. Law enforcement